Greg Jacobson graduated from Washington University in St Louis, Baylor College of Medicine, and completed an Emergency Medicine Residency at Vanderbilt University Medical Center. While staying on as faculty at Vanderbilt, he observed and researched operational inefficiencies and unrealized continuous improvement opportunities, which ultimately resulted in the founding of KaiNexus. KaiNexus is a rapidly growing software company that helps organizations manage and excel improvement and innovation programs. Their mission is to help organizations around the world spread and scale improvement. When not the CEO of KaiNexus, Greg still manages to do a few shifts in the ER every month, spends time with his wife, daughter, and two labs, and enjoys playing his guitar.​